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49 articles tagged #Agency.
P.01Choosing the wrong contract structure is one of the most reliable ways to damage a client relationship. Here is a practical guide to SoW, T&M, and the hybrid models that actually work for software projects.
P.02I run one, so I will tell you how to hire one, including the parts most agency owners would rather you did not know. The green flags, the red flags, and how to tell a partner from a vendor.
P.03A practical comparison of offshore, nearshore, and onshore development for teams deciding how to staff a project. What each model costs, where it breaks, and how to choose.
P.04AI tools have cut development time on many projects. That creates an uncomfortable question: do you pass those savings to clients, pocket the difference, or rethink how you charge for software work entirely?
P.05Most agency IP sits unused in client project folders. Here's how to identify what's worth extracting, how to package it, and how to build recurring revenue from work you've already done.
P.06Most agency owners are the bottleneck in their own business. Here's how to identify where you're needed versus where a system or a person could replace you, and how to build those systems.
P.07The standard Scrum playbook was designed for product teams with stable backlogs. Agencies have different constraints: client reviews, scope negotiations, and projects that end. Here's what actually works.
P.08Most agencies figure out support pricing and SLA structure only after a client calls at 11pm. A better approach: define what you're selling before the project launches.
P.09When AI tools write 40-70% of a codebase, the usual rules for estimating support costs break down. Here's how to price maintenance work when your team didn't write most of the code.
P.10Most agency case studies don't convert because they focus on process and outputs instead of client decisions and outcomes. Here's how to write case studies that do the selling for you.
P.11Hiring a full-time developer for a three-month surge then watching them sit idle is one of the most expensive mistakes agencies make. Here's how to build a contractor network that actually works.
P.12Most project estimates fail before a single line of code is written. The problem is almost never the hours. It's the unexamined assumptions buried in them. Here's a more honest estimation process.
P.13Most handoff docs end up ignored six months later when a client can't find their CMS login. Here's what to write, how to structure it, and what most agencies skip that causes the most post-launch support calls.
P.14The invoice you send is only as good as the terms behind it. Here's how to structure deposits, milestones, and late fees so cash flow stays predictable and overdue invoices become rare.
P.15Three headless CMS platforms used by agencies, three different bets on where content management is going. Here's how Sanity, Payload, and Contentful actually compare when you're building for clients.
P.16Manually compiling monthly reports is one of the highest-effort, lowest-value activities in a web agency. Here's how to replace most of that work with automated pipelines.
P.17PLG is not a marketing strategy. It's an architectural decision about where conversion happens. Here's what it looks like in practice and which patterns actually move revenue.
P.18Most agencies finish a project, invoice the client, and move immediately to the next one. The ones that improve fastest do one more thing: they sit down and ask what actually happened.
P.19Clients ask agencies to 'do something with these PDFs' more often than you'd think. Here's how to actually build document extraction pipelines that work in production: OCR, vision models, and structured output.
P.20Every agency project with a marketing team needs a CMS. The options have changed a lot. Here's how Sanity, Contentful, Strapi, and Payload stack up on the criteria that actually matter.
P.21AI video tools have moved from toy to production-grade in 18 months. Here's what's real, what still fails, and how to have an honest conversation with a client about it.
P.22A spec that doesn't get signed is a spec that doesn't protect anyone. Here's how agencies structure technical specifications that move projects forward instead of stalling them.
P.23Scope creep feels like a client problem until you realize the same clients cause it on every project while other clients never do. The difference is process, not personality.
P.24AI projects introduce IP, liability, and data training questions that standard software contracts don't address. Here's the language clients send and what it actually means for an agency taking the work.
P.25Every agency hits the same wall: more work than the team can handle, but not enough volume to justify a full-time hire. White-label partnerships are how the ones that survive it manage growth.
P.26Most agency developers don't think about the license of npm packages they install until a client's legal team asks. Here is what the major licenses actually require and where the real risks sit.
P.27Retainer contracts promise stable revenue. In practice, they often create scope creep, pricing resentment, and capacity problems. Here is how to structure them so they actually work for both sides.
P.28Project kickoffs are where agency relationships are won or lost. The wrong start leads to scope creep, missed expectations, and a client who stops responding. Here's the exact onboarding process we use.
P.29Most technical proposals lose because they describe what will be built, not why the client should trust you to build it. Here's how to write one that actually wins.
P.30Most AI project failures start at the scoping stage. The client wants 'AI integration.' The agency quotes a price. Nobody defines what that actually means. Here's how to scope these projects properly.
P.31Every AI integration budget starts with API costs and ends with surprises. Here's what production AI features actually cost once you account for everything the initial estimate missed.
P.32The choice between fixed-price and time-and-materials contracts is one of the most consequential decisions in an agency-client relationship. Each model transfers risk differently. Here's how to decide which one fits your project.
P.33Real revenue, profit margins, and owner take-home for solo, boutique, mid-size, and enterprise web agencies, including the messy parts most income reports skip.
P.34When proximity actually matters, when it doesn't, and how to evaluate local agencies without falling for the 'we have an office in your city' theatre.
P.35How to choose a B2B website agency that can support long buying cycles, multiple stakeholders, and demand generation outcomes.
P.36A practical Denver website design agency guide covering local fit, process maturity, pricing expectations, and performance-first delivery.
P.37A practical framework for selecting an ecommerce website development agency, with checkout UX, speed, mobile conversion, and platform trade-offs.
P.38How to choose a website development agency in the USA with clear evaluation criteria, pricing models, red flags, and ROI-focused decision checkpoints.
P.39A practical guide to selecting a website optimization agency and building a 30/60/90-day roadmap across Core Web Vitals, UX, analytics, and conversion.
P.40The timezone juggling, the cultural code-switching, the payment friction, and the surprising advantages. An honest founder's perspective on building an India-based agency serving US, UK, and Australian clients.
P.41EditorPickEvery agency claims to 'use AI' now. But there's a fundamental difference between bolting AI onto existing workflows and building an agency around AI from the ground up. Here's why we made that choice and what it actually means.
P.42EditorPickThe real story of going from solo freelancer to running a tech agency. Revenue, hiring mistakes, client nightmares, and the systems that finally made it work.
P.43The developer employment landscape offers more options than ever. Here's an honest comparison of freelancing, agency work, and full-time employment to help you decide.
P.44Most agencies disappear after deployment. Here is our exact 90-day post-launch process — from day-one monitoring to month-three handoff — with the checklists, tools, and escalation paths we use for every project.
P.45EditorPickThe line between web development and AI development has dissolved. The best agencies now ship web apps with built-in intelligence — chatbots, predictive features, automated workflows. Here's what this shift means.
P.46Hiring a web development agency? Here's the framework we wish every client used before contacting us. Covers evaluation criteria, red flags, questions to ask, and how to get the best results from your agency partnership.
P.47Before we write a single line of code, we run a structured discovery call. Here are the exact 7 questions we ask, why each one matters, and how the answers shape every project decision that follows.
P.48India has 50,000+ IT service providers. Most are mediocre. Here's an honest insider's guide to identifying the great ones — from portfolio evaluation to contract negotiation, with specific warning signs.
P.49EditorPickPatterns, anti-patterns, and hard-won lessons from delivering AI-integrated products across healthcare, e-commerce, Web3, career tech, and data analytics. The stuff nobody blogs about.