Tag
6 articles tagged #Client Management.
P.01Most agencies keep a bad client months too long because nobody has a framework. How to recognise when it's time, and how to end it without burning bridges.
P.02Retainer contracts promise stable revenue but often create scope creep and capacity problems. Here's how to structure retainers that work for both sides.
P.03The wrong project start leads to scope creep and a client who stops responding. Here's the 30-day onboarding process we use to win agency relationships from day one.
P.04Most technical proposals lose because they describe what will be built, not why the client should trust you to build it. Here's how to write one that actually wins.
P.05Most AI project failures start at scoping: nobody defines what 'AI integration' means before a price is quoted. Here's how to scope AI projects properly.
P.06Before any code, we run a 45-minute discovery call built around 7 specific questions. Here's each one, why we ask it, and how it shapes every project decision.